At Klysish, we strive to ensure you have an exceptional experience with our rental service. Please review our return and refund policy.

Returns

When returning the dress before the expiration of the rental period, make sure it is in pristine condition, and free from damages or stains. The original packaging tags should remain intact.

Refund

Refund will only be issued for a damaged or defective product. In case of a damaged dress, you can return it within 24 hours from the time it is delivered. We shall make arrangements to have it exchanged or issue a full refund to you, according to condition. Bank transfer is our means of refund, regardless of payment mode used at COD.

Damaged or Faulty Items

If the dress arrives damaged or is defective, we will offer a full refund or exchange, based on your choice. Please reach out to us within 24 hours of delivery to initiate the process.

Non-Returnable Items

Items returned after the rental period or with evident signs of damage due to misuse will not be refunded. We may charge extra for cleaning or repairs in such cases.

For any queries or assistance, please contact our customer service team at [email protected].